As one of the Australia’s largest
providers of human resources solutions, Chandler Macleod has a proven track
record of unleashing potential in people and companies. For over 40 years
Chandler Macleod’s recruitment business has connected leading-edge projects and
employers with outstanding business professionals.
Open Arms is the cornerstone of the
Government’s veteran mental health support response, delivering professional,
military aware, support to all current and former serving ADF personnel and
their families. Open Arms also run group programs and suicide prevention training.
Open Arms support over 27,000 members of the veteran and ex-service community
and their families annually. Services
include direct counselling and referral services; an outreach counsellor
program for clients unable to attend an client centre; group treatment and
psycho-educational programs; after-hours telephone counselling; community
development and liaison; and support for clients with complex needs.
As a nationally accredited, military-aware,
mental health service, the clinical service delivery model recognises that
military trauma rarely impacts on an individual in isolation. As such, eligibility to programs generally
extends to the current or former ADF member’s partner and children to assist in
the recovery from conditions related to the member’s service. This family inclusive approach recognises
enables therapeutic interventions to address the broader mental health impacts
on partners and children that may stem from ADF service and supports positive
Counsellors are supported by a team of
professional administrative staff who are also familiar with, and respectful
of, the commitment and sacrifice of Australia’s defence personnel and their
- Provision of high quality clinical services
including assessment and referral, evidence based individual, couple and family
counselling, and case management to eligible clients in order to achieve
outcomes identified in care planning processes.
- Contribution to the development and delivery of
group programs as required.
- Maintaining clinical records according to client
standards, collating and analysing data from client records, and preparing
reports as required to assist in evaluating and improving service delivery.
- Facilitating the delivery of counselling and
other programs to veterans, ADF personnel and their families in rural and outer
metropolitan areas by;
- applying quality assurance principles and
procedures to ensure the clinical practice, reporting and invoicing activities
of outreach counsellors meet contractual requirements
- ensuring client contracted counsellors and
other providers are accessing relevant services, resources and supports for
- Liaising and forming partnerships with DVA, the
ADF, other government departments, ex-service organisations, community health
and welfare agencies, and all other organisations involved in meeting the
identified needs of veteran and defence force communities and families.
- Participation in and contribution to ongoing
learning and development activities and maintenance of professional status.
- Participation in community development and
service promotion activities as required.
- Participation in program evaluation and
research activities, contributing to project management activities that
implement strategic directions and quality improvement recommendations, and
provide feedback for ongoing development of clinical policies and procedures.
- Applying the principles of cooperative and safe
working practices consistent with APS Values and the Department’s mission,
vision, approach and values.
must be that of an accredited health profession or social worker.
health professionals must have current registration with the Australian Health
Practitioners Registration Agency (AHPRA).
workers must be registered with the Australian Association of Social Workers
is for mental health professionals including Clinical Psychologists,
Psychologists, Mental Health Social Workers or Mental Health Occupational
with Children (WWC) and/or Vulnerable People Checks/Clearance must be obtained
prior to commencement.
professionals and social workers must have extensive clinical and relevant
- Candidates apply by submitting a 1000 word
statement of claims, also known as a ‘one page pitch’. Candidate’s statement of
claims outline their skills, knowledge and experience and why they should be
considered for the role taking into consideration the duties and selection criteria