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Job Number : 28031
Type and Location : Senior Manager / Melbourne
Listed By : Better Place Australia on 8 Jul 2019
Executive Manager - Psychological Services

Better Place Australia (formerly FMC) has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

2019 and beyond will see Better Place Australia continue to expand our footprint and the breadth of our service delivery.  Central to our success is the leadership of our Psychological Services division which includes responsibility for all counselling and therapeutic services across mental health, child and adolescents and families & relationship services (FaRS) related programs. The role will also be responsible for Better Place’s centralised telephone intake service and the delivery of group programs.  Reporting directly to the CEO, specific areas of responsibility will include:


  • Through a team of Regional Services Managers, overseeing the operational delivery of a variety of psychological services across multiple sites in Victoria ensuring excellence in customer services and therapeutic outcomes
  • Leading, coaching and developing a high performing management team with an emphasis on innovation, professionalism, productivity, and sound fiscal management. 
  • Strategically positioning Better Place as a market leader within the sector and seeking out growth, innovation and expansion opportunities
  • Creating strong engagement with stakeholders, community and business


To be considered for appointment, prospective candidates will be tertiary qualified in a relevant discipline (eg Psychology, Health, Social Work) and will possess extensive senior management experience in a related sector.  Strong operational experience is essential with demonstrated expertise in managing services and teams across a variety of community services programs.  Strong financial management and funding experience is also required including the management of budgets, grant agreement requirements and complex funding structures.  The successful candidate will have a track record as an exceptional leader with a proven ability to motivate, influence and successfully facilitate change together with highly developed strategic thinking skills including in relation to new service development.  A background as a therapeutic practitioner within the community services sector would be a distinct advantage as would knowledge and understanding of the family violence context.  

Better Place Australia is a dynamic not for profit organisation and we provide services for all members of the community regardless of religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.  We offer a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate. 

We welcome applications from suitability qualified candidates and encourage you to learn more by viewing the position description on our website:   Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted.

Contact Details
Please submit your application to – which should include a cover letter and CV. We appreciate your interest and look forward to hearing from you.

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